Employee Surveys That Work: Improving Design, Use, and Organizational Impact
Author | : | |
Rating | : | 4.11 (971 Votes) |
Asin | : | 1626561192 |
Format Type | : | paperback |
Number of Pages | : | 160 Pages |
Publish Date | : | 2017-09-18 |
Language | : | English |
DESCRIPTION:
Alec Levenson is senior research scientist at the Center for Effective Organizations, Marshall School of Business, University of Southern California. He has worked with a broad range of Fortune 500 and Global 500 companies, including American Express, Amgen, Boeing, Cisco Systems, Exelon, Nestlé, PepsiCo, PricewaterhouseCoopers, Royal Bank of Canada, and Sinopec.
Robert Nishi said Survey Intelligence & Effectiveness. It was an enjoyable and a delight to read. Rather than becoming mired in excess content, or language only a few academics could make sense of, Mr. Levenson’s book on employee surveys goes to the point with clarity and easily understood to the lay reader. The late Peter Drucker stated “Asking what has to be done, and taking the question seriously, is crucial for managerial success.” Mr. Levenson is a Senior Research Scientist with USC’s Center for Effect. "Survey with Rigor to Get Data that Improves Business Performance" according to Jeannie Coyle. “Intellectual rigor annoys people because it interferes with the pleasure they derive from allowing their wishes to be the father of their thoughts,” notes George Will. This quote kept ringing in my ears as I read Alec Levinson’s marvelous book on bringing rigor to employee surveys. Many line and HR leaders report having a deficit of good data to make people decisions. They are subject to the siren call of quick fixes. They are bombarded with steady stream of. Joey said Helpful primer to staff surveys. This book is written in a clear and effective manner. As a newcomer to staff surveys, this book helped me understand the basics of best practice. It was easy for me to navigate the book so I could find chapters or sections on exactly what I needed. Little prior knowledge of surveys is necessary for this book to help you. There were times that I sought deeper explanation of some topics but instead I was referred to other sources which could be frustrating but all-in-all it was
Alec Levenson cuts through survey hype with practical insights and advice for making the most from employee surveys and managing rather than simply measuring employee engagement.”--Per Scott, Vice President Human Resources, Royal Bank of Canada. A must read for those looking for actionable insight, not simply lots of data.” --Dianne Reece, Region Mgr. Alec Levenson’s book can help whether you’re just getting started, taking your surveys to the next level, or looking to extract more value from your data analysis.”--Caroline Leach, Vice President, Communications, DIRECTV “Employee Surveys that Work should be required reading for a
He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more. . He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices